Customer Support

Links Tool Bar Drop Down

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You can easily link to any file you upload to your Downloads page, survey you publish, or webpage you have created. 

There are two steps - below is an example for the Downloads page:

1. How To Add A File To Your Downloads Page

  1. From the Admin Site Map, click Content > Downloads
  2. Click the Add A File button and follow the 3 steps to add the file to your Downloads page.

2. How To Link To A File On Your Downloads Page

From the Content > Page Edit page Toolbar, or the Content > News Items add or edit Toolbar, or the Communications > Create Message page Toolbar, follow these steps:

  1. Type the text you want to link to the file
  2. Select the text (by highlighting the text with your mouse cursor)
  3. Click the "Links" drop down list in the upper Toolbar row on the right.  Result: If you have uploaded one or more files to your Downloads page you will see "Downloads" with a Plus sign before the word "Downloads".
  4. Click the plus sign.
  5. Click the document you want to link to. Result: The File name is inserted into your page as a link to the document.  You can also rename the link and keep the link to the document.
  6. If you are on the Page Edit or News Item page then click Save.  If you are sending a Communication then click the Next button to go to the last page before sending the communication.

To update the Page Edit page:

  • From the Page Edit page toolbar (or any other site page that has the same toolbar such as the Communications  or News Items pages), follow these steps:
  1. Click in the main body where you want your link to be.

  2. Click the Links drop down list in the upper toolbar row on the right. 

    • Result: If you have uploaded one or more files to your Downloads page you will see Downloads with a plus sign before the word Downloads.

  3. Click the plus sign.

  4. Click the document, survey, or webpage you want to link to. 

    • Result: The file name, survey name, or webpage name is inserted into your page as a link. 

Note: You can also rename the link and still keep the link to the file, survey, or webpage.
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