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Email Communication Limits

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TeamSideline has an upgraded architecture for sending emails which gives better delivery of your emails to email recipients. This upgraded architecture has an expense associated with it based on the number of emails sent.  As a result, there are limits to the number of communications that can be sent from a TeamSideline Site depending on the type of Site you have.  The information below describes the email communication quantities that can be sent out from any TeamSideline Site:

  • If you have a "Basic" Site, then you can send out from your Site A) email communications for up to 10,000 email recipients per 12 month calendar period, and, B) text communications for up to 500 text recipients per 12 month calendar period.
  • If you have a "Standard Site", then you can send out from your Site A) email communications for up to 50,000 email recipients per 12 month calendar period, and, B) text communications for up to 3000 text recipients per 12 month calendar period.
  • If you have the Premium Upgrade (an additional $299 per year for multi sport organizations, $100 for single sport organizations), then you can send out from your Site A) email communications for up to 50,000 additional email recipients (100,000 emails total including the "Standard Site" 50,000) per 12 month calendar period, and, B) text communications for up to 3000 additional text recipients (6,000 emails total including the "Standard Site" 3,000) per 12 month calendar period.

Any Site can also purchase additional blocks of 50,000 email communication recipients for use during any 12 month calendar period for $39 per year.

In addition, any Site can also purchase additional blocks o:

  • 3,000 text communication recipients for use during any 12 month calendar period for $39 per year.
  • 5,000 text communication recipients for use during any 12 month calendar period for $60 per year.
  • 10,000 text communication recipients for use during any 12 month calendar period for $110 per year.
  • 20,000 text communication recipients for use during any 12 month calendar period for $200 per year.
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