Customer Support

TeamSideline Support Coverage

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At TeamSideline, we have three levels of support coverage:

  • Full Support = Monday – Friday business hours (8am to 5pm PST) by phone and email except for holidays as defined below as Limited Support.  There is also adhoc support coverage after hours.
  • Evening and Weekend Support = If calling, please leave a message or email support@teamsideline.com and a TeamSideline staff member will followup with you.
  • Limited Support = Monitoring and responding to critical items only.  Limited Support applies to the following holidays:
    • New Years Day
    • Martin Luther King Day
    • President’s Day
    • Easter Sunday
    • Memorial Day
    • Independence Day
    • Labor Day
    • Veterans Day
    • Thanksgiving Day
    • Post-Thanksgiving Day
    • Christmas Eve
    • Christmas Day

Our toll free support phone line is (888) 9LEAGUE Ext. 1 (888-953-2483 ext 1) or email us at support@teamsideline.com.

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